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I am in complete fury over the treatment I have received from ACCESS AMERICA TRAVEL INSURANCE. They charge customers thru advertising with Alaska Airlines and easily charge the customers VISA and Master Cards for a product which does NOT exist.

I travelled into the US last spring and had to receive emergency care while on my trip. It is now 6 months later and Access America is still feeding me lies and excuses in order to NOT pay out the hospital bill. Every time I phone their #'s I am given more lies and ridiculous reasons why they don't want to pay out this claim.

Do yourself a favor and DO NOT purchase their insurance policies.

This company should be axed by the BBB as they are twisted, sick crooks who are robbing people blind. I hope they end up in jail for their ILLEGAL actions.

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I'm Bree with Access America's Help Team. We're sorry to read about your experience and would like to find out more. Please contact us at

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